The Zambezi Safari and Travel Co. (the
"Agent") accepts bookings on behalf of affiliates and
sub-contractors (the "Company") subject to the following
conditions:
- A provisional booking will be held for a maximum of
14 days and is confirmed only after the Agent receives a completed
Enquiry Form or explicit instructions together with a minimum 10%
deposit (in the case of group bookings or reservations on
"non-preferential" suppliers, the required deposit will be
advised on initial reservation).
- Completion of the Enquiry Form or delivery of
instructions constitutes acceptance of these Booking Conditions on
behalf of all persons as may be named in connection with that booking
and all such persons shall hereinafter be referred to as "the
Client".
- There shall be no binding contract until the deposit
has been paid. Failure to remit your deposit on time may result in an
automatic release of the confirmed space and the possible inability to
reinstate your reservation. When the company acknowledges receipt of
the deposit, it shall be deemed to constitute acceptance and
confirmation of the reservation.
- The balance of all monies due in relation to the
booking must be paid no later than 45 days before departure or the
Agent reserves the right to treat the booking as having been cancelled
in which case cancellation charges will be applied.
- A Client wishing to cancel a place or places on a
tour must do so in writing delivered by first-class mail, via
acknowledged e-mail or facsimile and the cancellation shall be deemed
to have been made on the date that such notice is received by the
Agent. The following cancellation charges will be applied:
- More than 60 days prior to departure: US$150
administration fee plus bank charges
- 45 - 60 days prior to departure: 90% refund less
bank charges
- 31 - 45 days prior to departure: 50% refund less
bank charges
- 0 - 30 days prior to departure: No refund
- No refunds are given on "no shows" or where
a person leaves a tour before it is due to end.
- The Company reserves the right to withdraw any tour
option, eliminate any feature, or alter any itinerary, should local
conditions necessitate. The company reserves the right to refuse to
accept or retain any person on a tour, charter or safari at any time
should such person's physical or mental health and condition, or
general attitude and deportment impede the operation of the tour,
charter or safari or the welfare and enjoyment of other clients. In
such cases, equivalent value substitutes may be offered or
proportional refunds on the total tour price may be made at the sole
discretion of the Agent. Neither the Agent nor the Company shall be
liable for any expenses incurred by the Client in any such event.
- Neither the Agent nor Company, nor any person acting
for, through or on behalf of the Company shall be liable for any loss
or damage whatsoever, arising from any cause whatsoever and without
restricting the generality of the foregoing shall particularly not be
responsible for loss or damage arising from any errors or omissions
contained in its brochures or literature, late or non-confirmation or
acceptance of bookings, loss or damage caused by delays, sickness,
injury or death, whether occasioned by negligence or not.
- We strongly recommend that you obtain the following
types of insurance which are commercially available:
- Accidental death and disability
- Emergency medical evacuation
- Major Medical
- Loss of personal effects
- Trip cancellation
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Conditions | 